What does your workday as an Associate Director entail?
Due to managing a mixed portfolio of properties with unique owners and tenants, not one day is quite like the other. Beyond our key tasks, we encounter new and interesting challenges to resolve every week. These challenges push me to stay on my toes and continue learning.
The priority of each day (after coffee) is to communicate with my team and provide guidance where required. We work together to ensure our portfolio remains healthy and successful, so it's important that we connect frequently and can assist each other across multiple issues.
Once I've met with the team, I review the status of each property's accounts and act as necessary. This includes but is not limited to reviewing arrears, creating budgets, coding invoices, and submitting payment runs through the Cirrus8 system. If not closely monitored, small issues can become major very quickly. I then ensure that each of our owners are updated and informed on any activity with their property. Each owner has unique requirements for managing their property, so we do everything we can to personalise our service to our clients.
From that point onwards, it depends on the day! It could be anything from meeting with various stakeholders, onboarding new properties, project managing construction works or training our team members.
I really value the variety of each day as there is always something new and interesting to be involved in.