Making the switch to the cloud! - Cirrus8

Making the switch to the cloud!

Posted on Mar 27, 2023

Making the switch to a cloud-based property management system can provide numerous benefits for property managers and their property owners & tenants. Here are some reasons why:

  1. Increased Efficiency: Cloud-based property management systems provide a centralized location for all property-related data and tasks, allowing property managers to easily access and manage information from anywhere at any time.
  2. Cost Savings: By switching to a cloud-based property management system, property managers can eliminate the need for expensive hardware and software upgrades, reduce IT staffing requirements, and save on the costs associated with maintaining and upgrading their systems.
  3. Improved Accessibility: With a cloud-based system, property managers and property owners can access their data and manage their properties from any device with an internet connection, making it easier to stay on top of tasks and keep up with tenant requests.
  4. Enhanced Collaboration: A cloud-based property management system allows multiple users to access and collaborate on the same data in real-time, improving communication and streamlining workflows.
  5. Scalability: As property portfolios grow, cloud-based property management systems can easily scale to accommodate additional properties and users, providing a flexible solution that can grow with the business.

When making the switch to a cloud-based property management system, it is important to consider factors such as data security, system uptime, onboarding & support. It is also important to choose a system that meets the specific needs of your business and provides the features and functionality required to effectively manage your properties.

Now that you have made the choice, let us take a closer look at how the Cirrus8 team helps to minimize the disruption and support your team through the change.

Change management is the process of preparing, implementing, and managing changes to the organization's systems, processes, and procedures. When making the switch from your legacy program to Cirrus8, change management involves ensuring that the migration of data from one system to another is smooth and efficient, with minimal disruption to the day-to-day operations of the property management team.

Some quick tips include:

  1. It is critical to understand that you will need to devote time and effort to the implementation. Having someone in your office who will take responsibility for this and become the project manager and they will serve as a critical link between you and our implementation team.
  2. Communicate the fact that you are changing software with all your stakeholders, this includes your property owners, suppliers, tenants, and staff. Explain why you are making the change and the upside for them. Give them copies of reports they can expect and explain any difference in terminology.
  3. Make sure everyone attends the training, this is so important for everyone receiving the right information to be able to use the program from go live. Normalized feelings of self-doubt, everyone needs to understand it will all come together and just click into place. While some businesses may be looking for a quick fix when it comes to implementing new software, the reality is that you must be willing to commit to learning and understanding a new system to reap the full benefits.
  4. Lead by example, you have spent money on this change and there were good reasons for it so overcome any resistance and stay the course!

By carefully managing the change process, property management teams can ensure that the implementation is successful and that the new system is adopted smoothly by all stakeholders. This can help to minimize disruptions and maintain business continuity during the transition period.

A kickoff meeting is an initial meeting held at the beginning of an implementation, typically attended by all relevant stakeholders from both the customer end & the Cirrus8 side. The purpose of the kickoff meeting is to establish expectations and goals, understand your specific workflows, and create a shared understanding of the scope, timeline, and deliverables.

During a kickoff meeting, the implementation team typically presents an overview of the implementation plan, including milestones, timelines, and potential risks and challenges. Additionally, stakeholders can provide input and ask questions to clarify any concerns or uncertainties.

The kickoff meeting is an important opportunity to build trust and alignment among all stakeholders and set the stage for a successful implementation. It is also a chance to establish open communication channels and clarify roles and responsibilities, which can help to mitigate issues and ensure everyone is on the same page throughout the implementation.

Data Migration can be a complex and time-consuming process that requires careful planning and execution. It is important to start reviewing the data in your current system. Businesses have often not been vigilant about the accuracy of their data.

There are several key tips for completing the data migration.

  1. Identify the data that needs to be migrated and ensure it is up to date.
  2. Work with our team to plan how the data will be migrated. Where is all the data held if not in your current system?
  3. Add additional information that might be missing from your current system.
  4. Dedicate team members to review the critical information ensuring that all data comes across accurately.
  5. Create a process of ensuring that data is monitored and corrected moving forward.

Training in new software can be a daunting task, however, the training team here at Cirrus8 has developed a training pathway that ensures your team is feeling confident & comfortable with the platform. Our experienced and dedicated training team works with you on your workflows & processes to ensure you will get the most out of Cirrus8.

Here are some tips on why it is important that everyone in your business is involved in the training:

  1. Efficiency: Learning the Cirrus8 platform can help increase efficiency in completing tasks. By understanding the software's features and tools, you can work faster and more effectively.
  2. Improved productivity: As you become more proficient in using the software, you will be able to complete tasks more quickly, which can lead to improved productivity.
  3. Better results: Cirrus8 offers some advanced features that can help you achieve better results. By training in these features, you can use the software to its full potential and create better outcomes.
  4. Reduced Errors: Proper training can help reduce errors and mistakes that can occur when using a new software, which can help prevent downtime and avoid costly mistakes.
  5. Stay Up to Date: As the Cirrus8 platform continues to evolve, it is important to stay up to date through our in-app notifications.

Ongoing Support – You can expect a high level of customer service and technical expertise from our dedicated support team. Here are some specific things that you can expect.

  1. Timely response: Our support team will provide timely responses to your support requests This may be through email, phone, or our knowledgebase.
  2. Knowledgeable support team: Our support team members are experienced professionals who are knowledgeable about the software and its capabilities. They also have a high-level of industry knowledge.
  3. Availability: Support is provided during business hours, and 24/7 support via our comprehensive knowledge base.

Planning and preparation are key to a successful implementation of Cirrus8. The more prepared you are, the smoother the implementation process will be. With the right planning and communication, you can successfully transition software with minimal daily operations disruptions.

Book your demo to view the system.